Senior Data Governance & Insights Consultant

About This Role

Join ING, a leading global financial institution, at the forefront of digital transformation and innovation. We are seeking a highly experienced and proactive Senior Data Governance & Insights Consultant to play a pivotal role within our COO Tech & Transformation unit. This critical department is dedicated to delivering robust technological solutions and driving operational excellence across the organization. The Senior Data Governance & Insights Consultant will be a key contributor to the 'Reporting and Insights' function, a vital component within COO Tech & Transformation, which is responsible for generating actionable insights, ensuring stringent data compliance, and empowering our Chief Technology Officer (CTO) to make informed, strategic decisions based on high-quality, reliable information.

This role is specifically situated within the CDO Office (Chief Data Officer Office), a specialized department that serves as the central pillar for data integrity and governance for the CTO organization. The CDO Office's core mission is to guarantee that the CTO operates on meaningful, trusted, and fully compliant data. As a Senior Data Governance & Insights Consultant, you will be instrumental in strengthening reporting processes, enhancing data delivery efficiency, and optimizing data management practices. Your work will directly contribute to aligning ING’s global data standards across all technology operations, ensuring consistency, reliability, and regulatory adherence. This position offers a unique opportunity to shape ING's data landscape, influencing strategic direction and fostering a data-driven culture within a dynamic international environment.

Key Responsibilities

• Lead the development and implementation of comprehensive data governance frameworks and policies specifically tailored for the CTO domain, ensuring alignment with ING’s global data standards and industry best practices.
• Drive initiatives to enhance data quality, integrity, and reliability across various technology systems and data sources, establishing clear metrics and monitoring mechanisms.
• Ensure strict adherence to all relevant data compliance regulations (e.g., GDPR, DORA, BCBS 239) and internal ING policies, proactively identifying and mitigating data-related risks.
• Develop, refine, and optimize reporting processes and data delivery mechanisms to provide timely, accurate, and actionable insights to the CTO and other senior stakeholders, facilitating strategic decision-making.
• Act as a subject matter expert on data management principles, data architecture, data lineage, and metadata management, guiding projects and initiatives within the Reporting and Insights function.
• Collaborate effectively with cross-functional teams, including IT architects, data engineers, business analysts, and risk management, to embed data governance practices into daily operations and new system developments.
• Identify opportunities for process improvement and automation in data collection, processing, and reporting, driving efficiency and reducing manual effort.
• Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and excellence in data governance and insights.
• Contribute to the strategic roadmap for data capabilities within the COO Tech & Transformation unit, ensuring long-term vision and adaptability to evolving business needs.

Requirements & Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a closely related quantitative field.
• Minimum of 7 years of progressive experience in data governance, data management, data strategy, business intelligence, or a consulting role within a large, complex organization, preferably in the financial services sector.
• Demonstrated expertise in designing, implementing, and managing data governance frameworks, including data quality, metadata management, data lineage, and data stewardship programs.
• Profound understanding of relevant data privacy and regulatory compliance requirements (e.g., GDPR, BCBS 239, DORA) and their practical application in a financial institution.
• Proven ability to translate complex data requirements into practical solutions and actionable insights for senior leadership.
• Exceptional analytical, problem-solving, and critical thinking skills, with an ability to work with large datasets and complex information structures.
• Strong communication, presentation, and interpersonal skills, capable of influencing stakeholders at all levels and fostering collaborative relationships.
• Ability to work autonomously, manage multiple priorities, and drive projects to successful completion in a fast-paced, dynamic environment.

Skills & Competencies

• Data Governance Frameworks & Implementation
• Data Quality Management & Remediation
• Regulatory Data Compliance (e.g., GDPR, DORA, BCBS 239)
• Data Reporting & Business Intelligence
• Stakeholder Management & Communication
• Process Optimization & Efficiency
• Strategic Data Thinking & Roadmap Development

What We Offer

ING is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We offer a challenging and dynamic work environment with opportunities for personal and professional growth. We believe in empowering our employees to take ownership of their careers and make a real impact. Join a team that is passionate about innovation and dedicated to building the future of banking.

• Contact employer for benefits information

How to Apply

If you are a highly motivated and experienced data professional looking to make a significant impact within a global financial leader, we encourage you to apply. Please submit your detailed resume and cover letter outlining your qualifications and experience relevant to this role. We look forward to reviewing your application and exploring how your expertise can contribute to ING's continued success in data governance and insights.