Operations Administrator

About This Role

Exclusive Networks Switzerland AG, a proud member of the globally recognized Exclusive Group, is seeking a diligent and proactive Operations Administrator to join our dynamic team in Schlieren. As a leading Value Add Distributor (VAD) in the critical fields of IT-Security and Cloud Technologies, we are at the forefront of enabling a secure digital future for individuals and organizations worldwide. Our unique distribution approach provides unparalleled support and value to our partners, driving innovation and resilience in the cybersecurity landscape.

This full-time position is pivotal to the smooth and efficient functioning of our daily operations. The Operations Administrator will play a crucial role in supporting various departments, ensuring that administrative processes run seamlessly, and contributing directly to our mission of delivering cutting-edge digital infrastructure solutions. If you are a highly organized individual with a keen eye for detail, a passion for technology, and a desire to contribute to a fast-paced, international environment, we invite you to become a key part of our success story in Schlieren, Zürich.

Key Responsibilities

• Provide comprehensive administrative support to the operations team and other departments, including scheduling meetings, managing correspondence, and preparing presentations.
• Facilitate efficient order processing, from initial inquiry through to delivery, ensuring accuracy and timely execution in collaboration with sales and logistics.
• Assist in managing vendor and partner relationships, including processing agreements, coordinating communications, and supporting onboarding procedures.
• Maintain and update critical company databases and records with precision, ensuring data integrity and accessibility for reporting and analysis.
• Coordinate internal and external logistics for product shipments, returns, and inventory management, working closely with warehouse and supply chain partners.
• Support financial operations by assisting with invoicing, expense report processing, and reconciliations, ensuring compliance with company policies.
• Prepare various operational reports and documentation, analyzing data to identify trends and support decision-making processes.
• Act as a central point of contact for operational inquiries, directing requests to the appropriate personnel and ensuring prompt resolution.
• Contribute to the continuous improvement of operational processes and administrative workflows, identifying areas for efficiency gains.
• Ensure adherence to company policies, procedures, and relevant industry regulations in all administrative and operational tasks.

Requirements & Qualifications

• Proven experience in an administrative, operations support, or similar role, preferably within the IT, technology, or distribution sector.
• A strong understanding of general business operations and administrative best practices.
• Exceptional organizational skills with the ability to manage multiple tasks and prioritize effectively in a dynamic environment.
• Meticulous attention to detail and a commitment to accuracy in all tasks, from data entry to document management.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is essential; experience with CRM or ERP systems is a significant advantage.
• Excellent verbal and written communication skills in both German and English are required to interact effectively with colleagues, partners, and vendors.
• Ability to work independently with minimal supervision while also being a collaborative team player.
• Proactive problem-solver with a strong ability to anticipate needs and implement effective solutions.
• A high degree of professionalism, discretion, and integrity in handling sensitive information.
• Residency in or willingness to commute to the Schlieren/Zürich area for full-time employment.

Skills & Competencies

• Exceptional Organizational Skills
• Meticulous Attention to Detail
• Strong Written and Verbal Communication (German & English)
• Problem-Solving Aptitude
• Proficiency in Office Software (MS Office Suite)
• Effective Time Management
• Adaptability and Flexibility

What We Offer

Joining Exclusive Networks Switzerland AG means becoming part of a leading global cybersecurity specialist that values innovation, collaboration, and professional growth. We offer a stimulating and supportive work environment where your contributions are recognized and valued. You will have the opportunity to work with cutting-edge technologies and contribute to securing the digital world alongside a passionate and expert team.

• Opportunity to work for a global leader in IT-Security and Cloud Technologies.
• A dynamic and international work environment in Schlieren, Zürich.
• Exposure to innovative technologies and solutions shaping the future of cybersecurity.
• Professional development and career advancement opportunities within the Exclusive Group.
• A collaborative culture that encourages initiative and continuous learning.
• Competitive compensation package, commensurate with experience and qualifications.

How to Apply

If you are ready to take on this exciting challenge and contribute to the success of Exclusive Networks, we encourage you to submit your application. Please include your comprehensive CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this Operations Administrator position. We look forward to reviewing your application and potentially welcoming you to our team.